Service Excellence Journey

ETC.VENUES, One Drummond Gate, London, , SW1V 2QQ
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CSN Event

Our popular Service Excellence Journey event takes place for the fourth time. Have you ever wondered what makes a service excellence organisation so good? This engaging and informative event shows the complete journey that organisations have to make, from the moment they realise they need to change right the way through to benchmarking.

Delegates at the previous events have told us it has completely changed their thinking about how they approach customer service improvement. 

With real life examples of how the best became the best, there is something for everyone at this half day event. The only question you’ll be left with is how quickly you can get back to your desk and begin your own journey.  

Date: Wednesday 25th February 2015
Time: Registration & coffee from 9am, event starts promptly at 9.30am and finishes no later than 1pm 
Where: London


If you have an events package please use your unique code when booking your free place*.

To find out more about our events packages please call us on 01902 311641.

*Additional places for events package customers will be charged at the discounted rate of £45+Vat for this event.

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