Terms & conditions from Pickevent:

It is the event organiser’s, not Pickevent’s, responsibility to contact you if there is a problem with an event. Pickevent services are just limited to providing event software tools for event organisers. Any other service or product does not involve Pickevent and must to be dealt with directly between the event organiser and ticket purchaser.

Pickevent has absolutely no control over payments, refunds or cancellations. It is the event organiser’s responsibility to have a refund and terms and conditions policy for ticket purchasers.

Should you encounter any possible fraud from an event organiser, please contact hello@pickevent.com in order to block their account.