The Event Community Solution

Revision date: February 19, 2014

Privacy is really important to our customers and site visitors and that our customers and site visitors want to know that their data will not be used for any unintended purpose and will not be shared with third parties except as described in this Privacy Policy. We therefore take appropriate organisational and technical security measures to respect the security of your personal information and to protect your personal data against unauthorized disclosure or processing.

This acceptable use policy sets out the terms between you and us under which you may access our website www.pickevent.com. This acceptable use policy applies to all users of, and visitors to, our site. Your use of our site means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms of website use http://www.pickevent.com/pages/terms. www.pickevent.com is a site operated by Pick Event Ltd. ("Pickevent", "we", "us" and/or "our"). We are registered in UK under company number 08219885. Our VAT number is 150411755.

This Privacy Policy sets forth our policy with respect to information, including personally identifiable information ("Personal Data"), that is collected from users of and/or visitors to the Services (including through those users' and visitors' agents) ("you" or "your"), including (i) registered users who are event organisers, planners, speakers and charitable organisations ("Organisers"), (ii) users who want to purchase tickets to, register for or donate to events (whether free or paid) listed by Organisers on the Services ("Buyers"), and (iii) other non-Organiser users or visitors to the Services ("other non-Organisers").

By using the services or allowing someone to use the services on your behalf, you are accepting this Privacy Policy and our Terms of Use. This mean that you are consenting to our collection, use, disclosure, transfer and storage in accordance with this Privacy Policy of any Personal Data or other information received by us as a result of such use.

Data Security and Integrity

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Personal information collected or displayed through our Site is protected in transit by industry standard encryption processes (SSL encryption). However, no method of transmission of information via the Internet, or method of electronic storage, is 100% secure. Therefore, although we do our best to protect data, we cannot guarantee its absolute security. Any transmission is at your own risk.

Data provided by you may be unlawfully available to hackers and snoopers. We take no responsibility for this. We employ physical, electronic, and managerial measures, including education and training of our personnel, designed to provide the personal information in our possession with reasonable protection from accidental loss or destruction, improper use, alteration or disclosure.

Data Retention on the Site

We will retain your information for as long as your account is active and for such a period thereafter as we are legally obliged.

If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at hello@pickevent.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please see our Terms of Use for further information on termination, suspension and cancellation of your account.

Information Collection and Use

We collect basic identification and contact information such as your name, email address and contact details on various forms on our Site including registration, newsletter sign-up, support areas, demo requests and blog comments. We may also ask for information when you report a problem with our Site.

This information is used:

- to provide you with the Services which you request

- to maintain our accounts

- for billing

- to ensure that content from our Site is presented in the most effective manner for you and your computer

- to enable us to answer your enquiries

- for verifying your identity for security purposes

- for marketing our Services and products

- to help make our Site as useful to you as possible

- to notify you about changes to our Services

- to carry out our obligations arising from any contracts entered into between you and us

- information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or Service.

Organisers

We collect Personal Data from you when you voluntarily provide such information to the Services, such as when you register for access to the Services as an Organiser, contact us with inquiries, respond to one of our surveys or use certain Services. The Personal Data we may collect includes without limitation your name, address, email address and other personally identifiable information. In some cases we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send cheques) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).

Buyers and other non-Organisers

We collect Personal Data from you when you voluntarily provide such information to the Services (including event registration pages within the Services), such as when you register for access to the Services (whether as an Organiser or otherwise), register for an event as a Buyer, contact us with inquiries, respond to one of our surveys or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address, postcode and other personally identifiable information. If you register for a paid event, we will collect financial information from you (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organisers can set up event registration pages to collect virtually any information from Buyers in connection with registration for an Organiser's event listed on the Services. If a Buyer voluntarily provides that information in connection with registration for an event or otherwise, it will be available to us and will be held by us in accordance with this Privacy Policy. In addition, such information will be delivered to the Organiser of the applicable event in accordance with "Our Disclosure of Information That We Collect: Organisers" below.

Communication from the Site

Newsletters

You will be added to Pickevent's email newsletter(s) list only if you register to receive newsletter(s) via a form on our Site. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter(s) to you. Out of respect for your privacy, we provide you with a way to unsubscribe. Please see the "Choice and Opt-out" section.

Special Offers and Updates

If you are a Pickevent customer or you have subscribed to our newsletter(s), we will occasionally send you information on products, Services, special deals, and promotions.

Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” section.

Service-related Announcements

If you are a Pickevent customer we will send you strictly Service-related announcements on rare occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, we might send you an email. You may not opt-out of these communications, which are not promotional in nature.

Customer Service

Based upon the Personally Identifiable Information you provide us upon signing up for a Pickevent account, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your enquiries, to provide the Services you request, and to manage your account.

Surveys

From time-to-time we may provide you the opportunity to participate in surveys on our Site. If you participate, we will request certain Personally Identifiable Information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and postal address), and demographic information (such as postal code and type of business). We use this information to monitor Site traffic and/or improve our Site.

Blog

Our Site offers publicly accessible blogs. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at hello@pickevent.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Affiliate Program

We use a third party tracking software for our Affiliate Program called Post Affiliate Pro. For further information please see the Terms of Use and Privacy Policy that govern our Affiliate Program.

Customer Testimonials/Comments/Reviews

We post customer testimonials (written and via video) which may contain Personally Identifiable Information. We do obtain the customer's consent prior to posting the testimonial to post their name and/or image along with their testimonial.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with Personally Identifiable Information.

Personally Identifiable Information:

'Personally Identifiable Information' means any information or combination of information that can be used to identify, contact, or locate a discrete individual. Except as set out below, we do not share, sell or disclose Personally Identifiable Information to any third party.

We will share or disclose your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties except as described in this Privacy Policy (see ‘Business Transitions’).

We may provide your personal information to companies that provide services to help us with our business activities such as offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

- as required by law, such as to comply with a subpoena, legal process and/or mandatory professional standards

- when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request

-the disclosure is reasonably related to the sale or other disposition of all or part of our business or assets. If Pickevent is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information

to any other third party with your prior consent to do so the information to be disclosed is publicly available.

Choice and Opt-Out

If you no longer wish to receive our newsletter and/or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at hello@pickevent.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Log Files and Information Tracked

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information to analyze trends, to administer the Site, to track users’ movements around the Site and to gather demographic information about our user base as a whole.

We do sometimes link this automatically-collected data (such as IP addresses) to Personally Identifiable Information in order to improve our Site and to deliver a better and more personalized Service.

We use several third-party tracking services that use cookies, IP addresses, location, browser and operating system data to track non-Personally Identifiable Information about visitors to our Site in the aggregate. These are: Crazyegg; Kiss Metrics; Google Analytics; Zopim; Uservoice;. We have no access or control of these third party tracking utilities.

A cookie is a small text file that is stored on a user’s hard drive for record-keeping purposes. We use cookies on our Site to obtain information about our customer’s general internet usage. They enable us to monitor usage patterns, store information about customer’s preferences and to recognise our customer’s when they return to our Site.

We do sometimes link the information we store in cookies to any Personally Identifiable Information you submit while on our Site in order to improve our Site and to deliver a better and more personalised Service.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our Site.

You may refuse to accept cookies by activating the settings on your browser which allows you to refuse the setting of cookies. However, if you select this setting your ability to access certain areas of our Site may be limited. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.

Web Beacons

We use clear web beacons (a tiny .gif image with a unique identifier ) in our HTML-based emails to determine a user’s ability to receive HTML-based emails and to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

A web beacon is activated when an HTML-based email is opened via a request for the image on our servers. This capability helps us send emails in a format that users can read. It enables us to track the aggregate number of emails opened. We do sometimes tie the information gather by clear web beacons to our customers’ Personally Identifiable Information (i.e. their email address).

Links to other Websites

This Privacy Policy only applies to the privacy of users of Pickevent's Site and Services.

Our Site may, from time to time, contain links to and from the Site of our partner networks, advertisers and affiliates, to enable you to visit these other websites easily. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites. Such websites are not governed by this Privacy Policy. We accept no liability or responsibility for the privacy practice or the content of any such other websites to which we may link. You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.

Access to Personally Identifiable Information

If your Personally Identifiable Information changes, or if you no longer desire our Service, you may correct, update, amend, or delete/remove it by emailing our Customer Support at hello@pickevent.com. We will respond to all access requests within 30 days.

Data Storage

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Business Transitions

In the event that Pickevent goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personally Identifiable Information will likely be among the assets transferred.

Information Collection and Use Within Our Services

We collect personal data (primarily e-mail addresses) from individuals and businesses to enable us to provide our Services.

This data is kept on our servers for as long as your account with us is active, and then for a further 6 months after which it is deleted in its entirety. We are aware that this is your customers' precious data and that the future of our business depends on our respecting your confidence and that of your customers.

The text of your messages

This is the text provided to us to send as messages to the addresses given to us in your lists. We keep such texts for as long as your account with us is active, and then for a further 6 months. After that time, the texts are deleted from our system automatically.

Business information

This is information given to us in the course of your business and ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you and any partner to reciprocate this policy.

Organiser Emails

We allow Organisers to use our email system to contact Buyers for their current and past events, so you may receive emails from our system that originate with such Organisers.

Organisers

When you purchase tickets to, register for or donate to an event or related fundraising page on the Services, you consent to our providing your Personal Data to the Organisers of such event and related fundraising page, if applicable. For fundraising pages we may provide your personal information both to the Organiser charity of the fundraising page and the Organiser of the event to which the fundraising page is linked. These Organisers are not bound to treat your Personal Data in accordance with this Privacy Policy. You agree that we are not responsible for the actions of these Organisers with respect to your Personal Data. It is important that you review the applicable policies of the Organisers of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page.

Facebook and Other Third Party Connections

You can connect your Pickevent account to your accounts on third-party services like Linkedin, in which case we may collect, use, disclose, transfer and store information relating to your account with such third-party services in accordance with this Privacy Policy. For example, if you connect with Linkedin, we store your Linkedin id, first name, surname, email, location, industry, contacts list and profile picture and use them to connect with your Linkedin account to provide certain functionality on the Services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in with certain groups of people like your Facebook friends.

Data Retention

We will retain your information for as long as your account is active and for such a period thereafter as we are legally obliged.

The Data Protection Act 1998 and Data Access

For the purpose of the Data Protection Act 1998 (‘The Act’) the data controller is Pick Event Ltd.

We will ensure that all personal information supplied is held securely in accordance with The Act and its relevant subordinate legislation and we will comply with the principles set out in that Act. When you supply any personal information to us we will meet our legal obligations towards you in the way that we deal with that information. In accordance with the data protection principles we have to collect the information fairly and to let you know how we will use it and whether we will pass the information on to anyone else. We will not supply your personal information to third parties without your express prior consent or where required by law. We will ensure that any information will be held only as long as is necessary to ensure that our Service runs smoothly. We use up to date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorized disclosure or access.

You may request that details of personal information which we hold about you under The Act. Your right of access can be executed in accordance with The Act. A small administration fee of £10 will be payable to meet our costs in providing you with details of information that we hold about you. If you would like a copy of the information held on you please email hello@pickevent.com .